Work-Force
The organisation is recruiting a Floor Supervisor for its Harrismith operation. The role forms part of a wider retail jobs portfolio across Free State.
About This Position
An experienced Floor Supervisor is needed to support operations in Harrismith. The role forms part of how the business keeps its retail jobs portfolio strong in Free State.
Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.
Importantly, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Harrismith also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Harrismith teams, and the new Floor Supervisor will feel that from the first week.
What We Offer
You will join a team that values respectful collaboration, honest feedback and shared wins. The Harrismith colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.
Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Harrismith teams.
Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Free State.
Crucially, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Harrismith keep progressing.
About the Team
Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Harrismith office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.
On top of that, the team mix in Harrismith reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Our Commitment to Transformation
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Harrismith.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Harrismith.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Day in the Life
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Harrismith.
Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.
Notably, the Harrismith office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
The Environment
Notably, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
A respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Notably, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Harrismith site adheres to the standards expected of a responsible South African employer.
Your Role
- Replenish stock and rotate displays in line with promotional cycles
- Maintain visual merchandising standards on the sales floor
- Conduct daily cash-ups and reconcile takings against the POS report
- Train new team members on store procedures and product knowledge
- Prepare daily, weekly and monthly sales reports for the store manager
- Ensure compliance with health, safety and consumer protection regulations
- Operate point-of-sale systems and process payments accurately
- Respond to customer queries, complaints and product returns
What You’ll Need
- Matric / National Senior Certificate (Grade 12)
- Willingness to work public holidays and end-of-month peaks
- Ability to stand for long periods and work shifts including weekends
- Numerate and accurate, with attention to detail on cash-ups
- Strong verbal communication skills in English; second language an advantage
If your CV speaks to the points above, this role is worth a closer look.