Work-Force
A vacancy has been confirmed for a Control Room Operator based in Richards Bay, KwaZulu-Natal. The successful candidate will join an established team within the legal and security jobs function.
The Role
The organisation is investing in its Richards Bay operation, and this Control Room Operator position reflects that commitment. The successful candidate will work across the legal and security jobs function and contribute to the wider KwaZulu-Natal business.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Richards Bay team.
Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Richards Bay much easier.
Working in Richards Bay
Beyond that, the role is based in Richards Bay, on the Umhlanga Ridge business corridor. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Richards Bay and the broader KwaZulu-Natal region.
Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Richards Bay, KwaZulu-Natal.
Equal Opportunity
Beyond that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Your Role
- Support investigations into theft, fraud and policy breaches
- Conduct legal research and prepare opinions for the legal team
- Maintain FICA and KYC records in line with regulatory requirements
- Liaise with the Sheriff, Master’s Office and external counsel
- Compile accurate occurrence books and incident reports
- Maintain PSIRA registration and uphold the security industry code of conduct
- Operate access control points and verify visitor credentials
- Manage matter files, court diaries and litigation deadlines
Candidate Profile
- Sound ethical judgement and ability to maintain confidentiality
- Physical fitness for site-based security roles
- Excellent attention to detail when reviewing documents and evidence
- Ability to remain calm and professional in high-pressure incidents
- Willingness to work shifts, weekends and public holidays as required
Beyond that, if your CV speaks to the points above, this role is worth a closer look.