Office Manager

Whether you are a seasoned Office Manager or stepping into the role for the first time, there is space for you in Welkom. The team hires on merit and across communities in Free State.

The Role

The organisation is investing in its Welkom operation, and this Office Manager position reflects that commitment. The successful candidate will work across the administration jobs function and contribute to the wider Free State business.

Communication runs both ways. Managers across the administration jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.

Beyond that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Welkom also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

What We Offer

In addition, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in administration jobs from your base in Welkom. Many colleagues across Free State have moved into senior roles after starting in positions just like this one.

Beyond that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Welkom keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Welkom teams.

A Typical Day

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

Equally, the Welkom office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

In addition, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.

Key Outputs

• Prepare meeting packs, agendas and minutes for internal forums
• Provide administrative support to projects and special initiatives
• Answer incoming calls and route enquiries to the correct department
• Maintain visitor registers and ensure compliance with access protocols
• Capture data accurately into internal systems and registers
• Maintain a tidy, professional reception and meeting-room environment
• File, scan and archive documents in line with retention policies
• Process invoices, requisitions and expense claims for approval

Essential Criteria

• Good written and verbal communication in English
• Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Ability to work independently and manage competing deadlines
• Experience supporting senior managers is an advantage
• Clear criminal record and contactable references
• Relevant administrative or office management qualification (advantageous)
• Professional, courteous manner with strong customer-service orientation

If most of these boxes are ticked, you are encouraged to put your name forward.