Cashier

Dis-Chem is looking for a dedicated and reliable Cashier to join our team. If you have experience in cashier or till operations, strong numerical skills, and a commitment to providing excellent customer service, we would love to hear from you!

Essential Qualifications:

• Grade 12 / Matric
• Minimum of 6 months’ experience in cashier/till operations
• Computer literate with proficiency in MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service experience
• Willing and able to work retail hours

Job Description:

• Customer Service:
  • Adhere to Dis-Chem’s customer service policies and procedures.
  • Establish a professional relationship with customers.
  • Report customer complaints and compliments to the Frontline Supervisor or store management.
  • Be aware of current sales and promotions.
  • Address queries regarding store merchandise and ensure customer satisfaction.
• Cash Handling:
  • Transact all purchases, including receiving and processing payments (cash, bank cards, vouchers, coupons, etc.).
  • Process loyalty cards and partner programs (e.g., Discovery Health Care, Momentum Multiply, etc.).
  • Ensure all line voids and price changes are approved and signed off by the supervisor.
  • Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs.
  • Handle daily takings confidentially and discuss only with management.
  • Ensure that all money is strictly kept safely and securely inside the till.
• Operational Duties:
  • Carry out and manage Dis-Chem’s 5-star communication principles.
  • Ensure outgoing stock/items/scripts are scanned and paid for.
  • Be alert and report suspicious behavior to management.
  • Adhere to Dis-Chem’s security policies and procedures.
  • Ensure usage of your code and password is restricted to you, is safe, and is changed regularly.

Competencies:

• Essential:
  • In-depth knowledge of operating cash registers and maintaining cash drawers.
  • Knowledge of processing sales, refunds, and payments.
  • Strong command of English (written and oral).
  • Accuracy and attention to detail.
  • Presentable and trustworthy.
  • Emotional intelligence and social awareness.
  • Accountability and problem-solving skills.
  • Ability to analyze basic reports.
  • Effective time management.
• Advantageous:
  • Proficiency in a third additional language.

Special Conditions of Employment:

• Willing and able to work retail hours.
• Reliable transport and/or reside in close proximity to the store.
• South African citizen.
• Clear credit and criminal records.

Remuneration and Benefits:

• Market-related salary.

If you are a trustworthy individual with a strong work ethic and a passion for delivering excellent service, apply now to become a part of the Dis-Chem team!