Work-Force
Purpose of the Role: The Beauty Consultant will drive sales and deliver an exceptional client experience, ensuring that standards are maintained and the brand image is upheld.
Key Responsibilities:
Achieve Counter Sales Targets:
- Meet monthly and annual sales budgets.
- Track and manage counter and individual sales targets.
- Drive sales and assist in setting up and executing Counter events.
- Provide feedback on sales and counter-related issues or concerns.
Brand Management:
- Enhance brand awareness and image by adhering to grooming and uniform guidelines.
- Monitor competitor activity and maintain knowledge of in-store ranking.
- Merchandise stock according to guidelines and manage stock vs. tester ratio.
- Report out-of-stocks to the Retail Development Manager (RDM) and maintain counter hygiene standards.
Client Experience:
- Uphold and reinforce client experience standards.
- Build and maintain client relationships and loyalty.
- Expand the customer database by attracting new clients.
Administration:
- Complete daily tracking sheets and submit weekly reports to RDM.
- Prepare and submit progress reports on time.
- Update and file client cards for new and existing clients.
Team Work:
- Collaborate with colleagues to achieve overall budgets and support events.
- Assist new team members with onboarding and orientation.
- Build relationships with retailers to achieve key outputs.
Competencies:
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with Pressure and Setbacks
Requirements/Qualifications:
- Matric certificate.
- Previous retail and skincare experience.
- Certificate in Beauty/Somatology is advantageous.
Job Type: Permanent
Apply Now to be part of a dynamic team that represents the pinnacle of luxury and sophistication in the cosmetics industry.