Medical Account Manager

Medical Account Manager position available. Main Purpose: The Account Manager will serve as the primary point of contact for an international pool of clients importing medical equipment. This role involves managing shipments, coordinating with internal teams, and ensuring high levels of customer satisfaction, acting as the ‘face’ of the company.

Key Responsibilities:

• Client Liaison: Serve as the main contact for international clients importing medical equipment, ensuring clear and effective communication.
• Shipment Management: Oversee and manage the progress of selected shipments, ensuring timely and accurate delivery.
• Coordination: Work closely with various internal support teams to facilitate smooth and efficient service delivery.
• Customer Satisfaction: Ensure high levels of customer satisfaction through proactive problem resolution and efficient handling of issues.

Skills and Competencies:

• Proficiency in Microsoft Office Applications (Word, Excel, Outlook).
• Excellent command of the English language, both written and verbal.
• Strong organizational skills, with the ability to manage and coordinate complex, high-value shipments.
• Attention to detail and effective task prioritization.
• Ability to proactively identify and resolve potential issues before they escalate.
• Creative problem-solving skills, with a resourceful and independent approach.
• Energetic and enthusiastic with strong general business acumen.

Qualifications and Experience:

• University undergraduate degree (any background, with a commerce focus preferred).
• Honours degree is advantageous.
• Relevant work experience is beneficial.
• Strong academic track record is required.

Additional Information:

• This role requires the ability to manage multiple tasks and work effectively in a dynamic, deadline-driven environment.