Waitron

Whether you are a seasoned Waitron or stepping into the role for the first time, there is space for you in Springbok. The team hires on merit and across communities in Northern Cape.

About the Opportunity

The Waitron vacancy forms part of how the Springbok branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Importantly, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Springbok team on trust, and the Waitron role will feel that from week one.

Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Springbok much easier.

Why This Role

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Springbok contributes to real outcomes for clients and colleagues across the hospitality jobs space in Northern Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Springbok teams.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Springbok keep progressing.

Growing With Us

This role can grow with you. Strong performers in the hospitality jobs team in Springbok have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Springbok have moved into roles in other branches, specialist functions and project teams across Northern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Springbok team member.

Key Outputs

• Set up rooms, function venues and outlets ahead of guest arrivals
• Respond promptly to guest requests, complaints and special needs
• Operate point-of-sale systems and reconcile end-of-shift takings
• Drive guest satisfaction scores and online review ratings
• Manage stock, breakages and consumables for your section
• Coordinate with kitchen, housekeeping and front-office teams

Essential Criteria

• Genuine passion for hospitality, food and creating memorable experiences
• Good verbal communication skills in English; second language an advantage
• Strong customer service orientation and warm guest interaction
• Clear criminal record and contactable references
• Relevant hospitality qualification or culinary diploma (advantageous)
• Physically able to stand for long periods in a fast-paced environment
• Awareness of tourism grading and quality expectations

Candidates who meet most of these criteria are welcome to be considered for the role.