Waitron

Listing live now. We believe great workplaces are built on great people. We are looking for a Waitron in Queenstown, and we encourage applicants from across Eastern Cape to consider this opportunity.

What This Role Involves

This Waitron role sits within the hospitality jobs function in Queenstown. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Queenstown team.

Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Queenstown much easier.

Quality is everyone’s job. Whether the Waitron is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Working in Queenstown

The role is based in Queenstown, within the Coega Industrial Development Zone. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Queenstown and the broader Eastern Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Your Future Here

Career progression here is real, not a slogan. The hospitality jobs space in Queenstown offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Equal Opportunity

On top of that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

Meet the Team

Importantly, the team you will be working with is fast-paced and energetic. Things move quickly across the Queenstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Equally, the team mix in Queenstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Key Responsibilities

• Coordinate with kitchen, housekeeping and front-office teams
• Train casual staff on service standards and SOPs
• Manage stock, breakages and consumables for your section
• Take orders accurately and deliver food and beverages to standard
• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Promote menu items, daily specials and loyalty programmes

Candidate Profile

• Clear criminal record and contactable references
• Physically able to stand for long periods in a fast-paced environment
• Sound knowledge of food safety and HACCP principles
• Matric / National Senior Certificate (Grade 12)
• Willing to follow the company’s uniform and grooming policy on shift

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.