Work-Force
The organisation is recruiting a Visual Merchandiser for its King William’s Town operation. The role forms part of a wider retail jobs portfolio across Eastern Cape.
What This Role Involves
This Visual Merchandiser role has been briefed against a clear set of outcomes for King William’s Town. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Eastern Cape.
Beyond that, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Visual Merchandiser taking on this position.
Internal documentation, process notes and shared playbooks make it easier for the Visual Merchandiser to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Our Commitment to Transformation
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in King William’s Town.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in King William’s Town.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
What Your Day Looks Like
Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in King William’s Town.
Importantly, the King William’s Town office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Your Role
- Up-sell and cross-sell products in line with branch sales targets
- Monitor shrinkage indicators and flag suspicious activity
- Respond to customer queries, complaints and product returns
- Replenish stock and rotate displays in line with promotional cycles
- Conduct daily cash-ups and reconcile takings against the POS report
- Prepare daily, weekly and monthly sales reports for the store manager
- Support stock counts and assist with cycle-count investigations
Candidate Profile
- Awareness of consumer protection and B-BBEE principles
- Willingness to work public holidays and end-of-month peaks
- Matric / National Senior Certificate (Grade 12)
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Strong verbal communication skills in English; second language an advantage
- A clear criminal record verified through approved screening providers
- Visual merchandising flair or formal training is an advantage
If your CV speaks to the points above, this role is worth a closer look.