Systems Administrator

at TFG
Location Cape Town, South Africa
Date Posted Sep 10, 2019
Category Administration Jobs
Job Type Full-time


The purpose of the role is for the role incumbent to be the first point of call with regards to all operating systems within TFG Apparel Supply Company and Prestige Clothing.  This role will also serve as the interface between TFG Design and Manufacturing division and TFG IT Division.  The person will be solely responsible for the upkeep, configuration, and reliable operation of all systems.


Main objectives of the role will include, but not be limited to:

  • Assisting TFGA users with all queries related to operating systems and software, gatekeeping, problem solving and reporting on these
  • Ensuring Centric 8 PLM, SYNC, MIS, GSD & Lectra licensing is in place for all users, by managing demand and supply
  • Facilitate the configuration and installation of software and hardware
  • Facilitate systems user training
  • Periodic monitoring of systems performance and apply appropriate diagnostics
  • Liaising with TFG Infotec with regards to system upgrades and maintenance
  • Documenting and communicating SOPs on all Design & Manufacturing systems
  • KPAs
    • Increase systems performance
    • Improve queries resolution time
    • Increase systems change buy-in
    • Reduced number of systems incidents related to change
    • Improve effective use of systems licenses


  • Qualification: National Diploma in Information Technology & Systems or Industrial Engineering
  • Experience: 3-5 years in a similar role, Manufacturing Systems & Business Process experience
  • Technical knowledge: Microsoft package, Process simulation tools, Manufacturing Information Systems, and ERP systems

Competencies and behaviours for success:

  • Analytical Skills
  • Attention to Detail
  • Deadline driven & Conscientious
  • Excellent Communication Skills
  • Influencing & Persuading Skills
  • Interpersonal Skills
  • Team player
  • Go getter and can do attitude
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