Stock Controller

The organisation is recruiting a Stock Controller for its Cradock operation. The role forms part of a wider retail jobs portfolio across Eastern Cape.

Overview

This Stock Controller role sits within the retail jobs function in Cradock. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

Practically speaking, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Stock Controller taking on this position.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Cradock much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Cradock teams, and the new Stock Controller will feel that from the first week.

Internal documentation, process notes and shared playbooks make it easier for the Stock Controller to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Diversity and Inclusion

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Cradock.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Cradock.

About the Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Cradock group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Crucially, the team mix in Cradock reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

The Environment

Notably, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Cradock site adheres to the standards expected of a responsible South African employer.

About Cradock

Cradock continues to grow as an employment hub in Eastern Cape, with near the Port of Ngqura logistics hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Cradock cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Cradock.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Cradock, Eastern Cape.

Why This Role

Notably, you will join a team that values respectful collaboration, honest feedback and shared wins. The Cradock colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Cradock teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Cradock keep progressing.

What Your Day Looks Like

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

Beyond that, the Cradock office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Cradock.

Core Functions

• Ensure compliance with health, safety and consumer protection regulations
• Keep the store, change rooms and stockroom clean and organised
• Prepare daily, weekly and monthly sales reports for the store manager
• Train new team members on store procedures and product knowledge
• Assist with receiving deliveries and verifying goods against invoices
• Monitor shrinkage indicators and flag suspicious activity
• Greet customers and provide a friendly, helpful in-store experience
• Conduct daily cash-ups and reconcile takings against the POS report

What You’ll Need

• Customer-first mindset with a friendly, approachable manner
• Basic computer literacy (MS Office, email)
• Experience with stock counting and basic inventory principles
• Minimum of 1-2 years’ experience in a customer-facing retail role
• Strong verbal communication skills in English; second language an advantage
• Willingness to work public holidays and end-of-month peaks

Equally, if most of these boxes are ticked, you are encouraged to put your name forward.