Work-Force
Posted recently. We believe great workplaces are built on great people. We are looking for a Sous Chef in Empangeni, and we encourage applicants from across KwaZulu-Natal to consider this opportunity.
Overview
This Sous Chef role has been briefed against a clear set of outcomes for Empangeni. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across KwaZulu-Natal.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Empangeni team.
Quality is everyone’s job. Whether the Sous Chef is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.
What Your Day Looks Like
Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.
The rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Empangeni.
Meet the Team
In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Empangeni office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.
Importantly, the team mix in Empangeni reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Daily Duties
- Promote menu items, daily specials and loyalty programmes
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Operate point-of-sale systems and reconcile end-of-shift takings
- Set up rooms, function venues and outlets ahead of guest arrivals
- Maintain cleanliness in front-of-house and back-of-house areas
- Coordinate with kitchen, housekeeping and front-office teams
- Support events, banquets and conference operations
- Drive guest satisfaction scores and online review ratings
Candidate Profile
- Awareness of tourism grading and quality expectations
- Sound knowledge of food safety and HACCP principles
- Matric / National Senior Certificate (Grade 12)
- Ability to remain calm and gracious under pressure
- Physically able to stand for long periods in a fast-paced environment
- Willing to follow the company’s uniform and grooming policy on shift
Candidates who meet most of these criteria are welcome to be considered for the role.