Room Attendant

A vacancy has been confirmed for a Room Attendant based in Queenstown, Eastern Cape. The successful candidate will join an established team within the hospitality jobs function.

The Role

The Room Attendant vacancy forms part of how the Queenstown branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Importantly, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Queenstown team on trust, and the Room Attendant role will feel that from week one.

On top of that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Queenstown.

Your Workplace

Equally, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Crucially, a respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Your Team

Notably, the team you will be working with is fast-paced and energetic. Things move quickly across the Queenstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.

Practically speaking, the team mix in Queenstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Growing With Us

Career progression here is real, not a slogan. The hospitality jobs space in Queenstown offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.

Internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.

Working in Queenstown

Working in Queenstown means a place close to the East London Industrial Park, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Queenstown office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Queenstown colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Queenstown teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Eastern Cape.

In addition, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Queenstown keep progressing.

Core Functions

• Take orders accurately and deliver food and beverages to standard
• Comply with food safety, hygiene and health regulations at all times
• Maintain the required uniform and presentation standards during all shifts
• Welcome guests warmly and ensure a smooth check-in and check-out experience
• Set up rooms, function venues and outlets ahead of guest arrivals

What You’ll Need

• Awareness of tourism grading and quality expectations
• Team player who can work collaboratively across departments
• Ability to remain calm and gracious under pressure
• Computer literacy and experience with POS systems
• Willing to follow the company’s uniform and grooming policy on shift
• Relevant hospitality qualification or culinary diploma (advantageous)
• 1-3 years’ experience in a similar hospitality environment

In addition, if your CV speaks to the points above, this role is worth a closer look.