Work-Force
The organisation is recruiting a Restaurant Manager for its Jeffreys Bay operation. The role forms part of a wider hospitality jobs portfolio across Eastern Cape.
About This Position
This Restaurant Manager role has been briefed against a clear set of outcomes for Jeffreys Bay. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Eastern Cape.
Importantly, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Jeffreys Bay team on trust, and the Restaurant Manager role will feel that from week one.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Jeffreys Bay much easier.
Equal Opportunity
In addition, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Why Join Us
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Jeffreys Bay contributes to real outcomes for clients and colleagues across the hospitality jobs space in Eastern Cape.
Crucially, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Key Responsibilities
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Train casual staff on service standards and SOPs
- Coordinate with kitchen, housekeeping and front-office teams
- Maintain cleanliness in front-of-house and back-of-house areas
- Drive guest satisfaction scores and online review ratings
- Promote menu items, daily specials and loyalty programmes
- Respond promptly to guest requests, complaints and special needs
Minimum Requirements
- Contactable references may be requested during the hiring process
- Awareness of tourism grading and quality expectations
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
- Strong customer service orientation and warm guest interaction
If your CV speaks to the points above, this role is worth a closer look.