Records Officer

The organisation is recruiting a Records Officer for its Durban operation. The role forms part of a wider administration jobs portfolio across KwaZulu-Natal.

About This Position

This Records Officer role sits within the administration jobs function in Durban. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.

Beyond that, the role suits a candidate who values consistency and clear communication. The Durban operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Quality is everyone’s job. Whether the Records Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Durban teams, and the new Records Officer will feel that from the first week.

About the Team

You will join a tight-knit, collaborative team that knows the administration jobs side of the business inside out. The Durban group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Notably, the team mix in Durban reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

What We Offer

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Durban contributes to real outcomes for clients and colleagues across the administration jobs space in KwaZulu-Natal.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Durban teams.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Durban keep progressing.

Your Workplace

Practically speaking, the environment is professional and structured. Expect a calm, well-organised office, a steady flow of support requests, and a strong culture of confidentiality.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Durban site adheres to the standards expected of a responsible South African employer.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Durban.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Durban.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Core Functions

• Process invoices, requisitions and expense claims for approval
• Maintain visitor registers and ensure compliance with access protocols
• Manage diaries, meetings and travel logistics for the leadership team
• Update intranet pages, notice boards and internal directories
• Maintain a tidy, professional reception and meeting-room environment

What You’ll Need

• Ability to work independently and manage competing deadlines
• Comfortable working with finance, HR and operational systems
• Discretion when handling confidential and POPIA-sensitive information
• Matric / National Senior Certificate (Grade 12)
• Reliable, punctual and committed to high service standards

If your CV speaks to the points above, this role is worth a closer look.