Work-Force
Whether you are a seasoned Records Officer or stepping into the role for the first time, there is space for you in Christiana. The team hires on merit and across communities in North West.
What This Role Involves
An experienced Records Officer is needed to support operations in Christiana. The role forms part of how the business keeps its administration jobs portfolio strong in North West.
The role suits a candidate who values consistency and clear communication. The Christiana operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the administration jobs group in Christiana.
Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Christiana much easier.
Based in Christiana
Working in Christiana means a place close to the Mahikeng administrative hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the North West region, and the Christiana office benefits from those long-standing connections.
Many candidates already living within reach of Christiana cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local North West economy.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Christiana, North West.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Christiana.
Career Growth
This role can grow with you. Strong performers in the administration jobs team in Christiana have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Christiana team member.
Internal mobility is encouraged. People who start in Christiana have moved into roles in other branches, specialist functions and project teams across North West.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Diversity and Inclusion
In addition, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across North West.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Christiana.
A Typical Day
Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Christiana.
Importantly, the rhythm rewards people who plan ahead but also pivot quickly when North West operations throw up the unexpected.
Practically speaking, the Christiana office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Key Responsibilities
- Answer incoming calls and route enquiries to the correct department
- Maintain visitor registers and ensure compliance with access protocols
- Handle confidential information with discretion and in line with POPIA
- Track and report on departmental KPIs through standard templates
- Provide administrative support to projects and special initiatives
- Process invoices, requisitions and expense claims for approval
- Update intranet pages, notice boards and internal directories
- Support HR with onboarding logistics for new starters
Essential Criteria
- Matric / National Senior Certificate (Grade 12)
- Strong proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- 1-3 years’ experience in an administrative or front-office role
- Excellent telephone and email etiquette
- Good written and verbal communication in English
In addition, if most of these boxes are ticked, you are encouraged to put your name forward.