Public Relations Officer

Bring your skills as a Public Relations Officer to Queenstown and join a team that moves fast. This Eastern Cape role is one to watch.

About the Opportunity

The organisation is investing in its Queenstown operation, and this Public Relations Officer position reflects that commitment. The successful candidate will work across the marketing jobs function and contribute to the wider Eastern Cape business.

Notably, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Queenstown team on trust, and the Public Relations Officer role will feel that from week one.

Internal documentation, process notes and shared playbooks make it easier for the Public Relations Officer to step into the marketing jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Notably, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

About Queenstown

Importantly, the role is based in Queenstown, close to the East London Industrial Park. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Queenstown and the broader Eastern Cape region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.

Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

The Environment

Equally, the environment is creative, deadline-driven and data-aware. Cross-functional work with sales, product and design is the norm, and ideas are tested with real audiences quickly.

Practically speaking, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Queenstown site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in Eastern Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Our Commitment to Transformation

On top of that, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.

About the Team

You will join a tight-knit, collaborative team that knows the marketing jobs side of the business inside out. The Queenstown group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Notably, the team mix in Queenstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Growing With Us

Career progression here is real, not a slogan. The marketing jobs space in Queenstown offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Eastern Cape.

Practically speaking, internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.

Daily Duties

• Track campaign performance against KPIs and produce monthly reports
• Test, learn and iterate on creative, channels and audience targeting
• Conduct market research and competitor analysis to inform positioning
• Manage email marketing journeys, segmentation and lifecycle automation
• Coordinate events, sponsorships and community activations
• Plan and execute integrated marketing campaigns across digital and traditional channels
• Monitor brand reputation and respond to customer comments online

Essential Criteria

• Solid understanding of SEO and content marketing principles
• Proven experience managing paid media campaigns
• Strong copywriting skills with a portfolio of published work
• Bachelor’s degree or diploma in Marketing, Communications or related field
• Excellent written and verbal communication in English

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.