Medical Records Clerk

Listing live now. Role: Medical Records Clerk. Location: Richards Bay, KwaZulu-Natal. The team is hiring and seeks a candidate who can step in and deliver from week one.

Overview

An experienced Medical Records Clerk is needed to support operations in Richards Bay. The role forms part of how the business keeps its health jobs portfolio strong in KwaZulu-Natal.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Richards Bay also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Quality is everyone’s job. Whether the Medical Records Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Your Future Here

This role can grow with you. Strong performers in the health jobs team in Richards Bay have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Internal mobility is encouraged. People who start in Richards Bay have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Richards Bay team member.

Why Join Us

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Richards Bay contributes to real outcomes for clients and colleagues across the health jobs space in KwaZulu-Natal.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Richards Bay teams.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Richards Bay keep progressing.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

About Richards Bay

Importantly, the role is based in Richards Bay, near the Berea office node. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Richards Bay and the broader KwaZulu-Natal region.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Richards Bay, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Richards Bay.

Many candidates already living within reach of Richards Bay cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Where You’ll Work

Crucially, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Richards Bay site adheres to the standards expected of a responsible South African employer.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Meet the Team

Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Richards Bay office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Crucially, the team mix in Richards Bay reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Key Responsibilities

• Support infection prevention and control protocols across the unit
• Provide compassionate, patient-centred care in line with scope of practice
• Monitor vital signs and escalate clinical concerns to the attending clinician
• Participate in multi-disciplinary ward rounds and care planning
• Mentor student nurses and junior staff during their rotations
• Manage stock levels of consumables and report shortages timeously
• Educate patients and families on treatment plans and self-care
• Assist with admissions, discharges and patient transfers

Minimum Requirements

• Sound clinical judgement and ability to work calmly under pressure
• Clear criminal record verified through approved screening
• Empathy, integrity and respect for patient dignity
• Current registration with SANC or relevant professional body
• BLS, ACLS or PALS certification where applicable to the role
• Computer literacy and experience with electronic health records

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.