Lodge Manager

Applications are warmly invited for a Lodge Manager role based in Vredenburg. We welcome candidates from every background across Western Cape who are ready to grow with us.

About the Opportunity

The Lodge Manager vacancy forms part of how the Vredenburg branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Communication runs both ways. Managers across the hospitality jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Vredenburg.

Internal documentation, process notes and shared playbooks make it easier for the Lodge Manager to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

The Environment

In addition, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Vredenburg site adheres to the standards expected of a responsible South African employer.

Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Western Cape.

Your Team

Crucially, the team you will be working with is fast-paced and energetic. Things move quickly across the Vredenburg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Importantly, the team structure and working relationships for this role in Vredenburg will be explained during the hiring process.

Growing With Us

This role can grow with you. Strong performers in the hospitality jobs team in Vredenburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

On top of that, internal mobility is encouraged. People who start in Vredenburg have moved into roles in other branches, specialist functions and project teams across Western Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Vredenburg team member.

Our Commitment to Transformation

Beyond that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Western Cape, and recruitment is intended to be fair and transparent.

Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Western Cape.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Vredenburg.

Key Outputs

• Coordinate with kitchen, housekeeping and front-office teams
• Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
• Drive guest satisfaction scores and online review ratings
• Take orders accurately and deliver food and beverages to standard
• Respond promptly to guest requests, complaints and special needs
• Support events, banquets and conference operations

Candidate Profile

• Good verbal communication skills needed for guest service; additional languages are an advantage
• Strong customer service orientation and warm guest interaction
• Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
• Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
• Sound knowledge of food safety and HACCP principles
• Team player who can work collaboratively across departments
• Ability to work shifts, weekends and public holidays

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.