Lodge Manager

Work-Force

A vacancy has been confirmed for a Lodge Manager based in George, Western Cape. The successful candidate will join an established team within the hospitality jobs function.

About This Position

The Lodge Manager vacancy forms part of how the George branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Communication runs both ways. Managers across the hospitality jobs team in Western Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Quality is everyone’s job. Whether the Lodge Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

About the Team

You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The George group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Working in George

George continues to grow as an employment hub in Western Cape, with near the Cape Town International Airport hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around George.

Candidates should review the listed location, schedule and travel requirements before applying for this role in George, Western Cape.

Daily Duties

  • Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
  • Manage stock, breakages and consumables for your section
  • Welcome guests warmly and ensure a smooth check-in and check-out experience
  • Train casual staff on service standards and SOPs
  • Promote menu items, daily specials and loyalty programmes
  • Maintain cleanliness in front-of-house and back-of-house areas
  • Respond promptly to guest requests, complaints and special needs

Minimum Requirements

  • Relevant hospitality qualification or culinary diploma (advantageous)
  • Team player who can work collaboratively across departments
  • Strong customer service orientation and warm guest interaction
  • Sound knowledge of food safety and HACCP principles
  • Awareness of tourism grading and quality expectations

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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