IT Support Technician

An opportunity has arisen for a IT Support Technician in Bethal. Suitably qualified candidates from across Mpumalanga are invited to apply.

About This Position

This IT Support Technician role sits within the it jobs function in Bethal. It offers a defined scope, clear measures of success, and the support of an experienced team across Mpumalanga.

Communication runs both ways. Managers across the it jobs team in Mpumalanga make time for one-to-ones, and people are expected to speak up early when something needs attention.

Stakeholders for this position include line managers, peers across the it jobs team and trusted external partners. Building those relationships early makes the next twelve months in Bethal much easier.

Day in the Life

Your day tends to start with a quick standup, where the team shares progress and surfaces blockers. From there, you settle into focused build time, breaking tickets into manageable chunks and pairing with colleagues when something gets thorny. Afternoons mix code reviews, planning discussions and the occasional production incident — everyone pulls together, fixes the issue and feeds the lessons back into the next sprint. By the time you sign off, you’ve shipped value, learned something new, and left clean code behind you.

The Bethal office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Bethal.

Based in Bethal

Bethal continues to grow as an employment hub in Mpumalanga, with on the Nelspruit gateway to Mozambique. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Bethal, Mpumalanga.

Many candidates already living within reach of Bethal cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.

Equal Opportunity

Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Bethal.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Mpumalanga.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Bethal.

Key Outputs

• Monitor system health using observability tools and respond to alerts
• Automate repetitive operational tasks using scripts and tooling
• Build and maintain CI/CD pipelines for reliable, repeatable releases
• Participate in code reviews and contribute to technical design discussions
• Maintain technical documentation, architecture diagrams and runbooks
• Diagnose and resolve production incidents within agreed SLAs

What You’ll Need

• Experience with Git, branching strategies and pull-request workflows
• Hands-on experience with relational and NoSQL databases
• Working knowledge of cloud platforms (AWS, Azure or GCP)
• Comfortable working in agile delivery teams
• Understanding of secure development principles aligned with POPIA
• Relevant IT qualification (degree, diploma or recognised certifications)
• Reliable home internet for hybrid work where applicable

Notably, if most of these boxes are ticked, you are encouraged to put your name forward.