Work-Force
The organisation is recruiting a Head Chef for its Queenstown operation. The role forms part of a wider hospitality jobs portfolio across Eastern Cape.
The Role
An experienced Head Chef is needed to support operations in Queenstown. The role forms part of how the business keeps its hospitality jobs portfolio strong in Eastern Cape.
Communication runs both ways. Managers across the hospitality jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.
In addition, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Queenstown also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Queenstown much easier.
Equal Opportunity
Importantly, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Eastern Cape.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Queenstown.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
What Your Day Looks Like
Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Queenstown.
Practically speaking, the Queenstown office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Crucially, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.
Working in Queenstown
Equally, the role is based in Queenstown, close to the East London Industrial Park. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Queenstown and the broader Eastern Cape region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Queenstown, Eastern Cape.
Many candidates already living within reach of Queenstown cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Queenstown.
Meet the Team
Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Queenstown office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Eastern Cape operations get busy.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Practically speaking, the team mix in Queenstown reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Career Growth
This role can grow with you. Strong performers in the hospitality jobs team in Queenstown have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Queenstown team member.
Internal mobility is encouraged. People who start in Queenstown have moved into roles in other branches, specialist functions and project teams across Eastern Cape.
Daily Duties
- Comply with food safety, hygiene and health regulations at all times
- Coordinate with kitchen, housekeeping and front-office teams
- Operate point-of-sale systems and reconcile end-of-shift takings
- Manage stock, breakages and consumables for your section
- Support events, banquets and conference operations
- Take orders accurately and deliver food and beverages to standard
- Maintain the required uniform and presentation standards during all shifts
- Maintain cleanliness in front-of-house and back-of-house areas
Minimum Requirements
- Sound knowledge of food safety and HACCP principles
- Ability to work shifts, weekends and public holidays
- Willing to follow the company’s uniform and grooming policy on shift
- Awareness of tourism grading and quality expectations
- Strong customer service orientation and warm guest interaction
- Physically able to stand for long periods in a fast-paced environment
In addition, if your CV speaks to the points above, this role is worth a closer look.