Work-Force
Posted recently. We believe great workplaces are built on great people. We are looking for a Front Office Receptionist in Bethlehem, and we encourage applicants from across Free State to consider this opportunity.
About This Position
The organisation is investing in its Bethlehem operation, and this Front Office Receptionist position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider Free State business.
Communication runs both ways. Managers across the hospitality jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Bethlehem teams, and the new Front Office Receptionist will feel that from the first week.
What Your Day Looks Like
Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Bethlehem.
Practically speaking, the Bethlehem office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Our Commitment to Transformation
Crucially, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Bethlehem.
Key Responsibilities
- Support events, banquets and conference operations
- Comply with food safety, hygiene and health regulations at all times
- Set up rooms, function venues and outlets ahead of guest arrivals
- Operate point-of-sale systems and reconcile end-of-shift takings
- Coordinate with kitchen, housekeeping and front-office teams
- Respond promptly to guest requests, complaints and special needs
- Promote menu items, daily specials and loyalty programmes
Minimum Requirements
- Contactable references may be requested during the hiring process
- Team player who can work collaboratively across departments
- Matric / National Senior Certificate (Grade 12)
- Strong customer service orientation and warm guest interaction
- Computer literacy and experience with POS systems
- 1-3 years’ experience in a similar hospitality environment
- Ability to remain calm and gracious under pressure
If most of these boxes are ticked, you are encouraged to put your name forward.