Work-Force
Posted recently. Role: Front Office Receptionist. Location: Christiana, North West. The team is hiring and seeks a candidate who can step in and deliver from week one.
What This Role Involves
This Front Office Receptionist role has been briefed against a clear set of outcomes for Christiana. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across North West.
Communication runs both ways. Managers across the hospitality jobs team in North West make time for one-to-ones, and people are expected to speak up early when something needs attention.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Christiana teams, and the new Front Office Receptionist will feel that from the first week.
Where You’ll Work
The environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.
Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Why This Role
On top of that, the hiring organisation may provide onboarding or skills development for this hospitality jobs role in Christiana; the available support will be confirmed in the final vacancy details for North West.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Beyond that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Key Responsibilities
- Train casual staff on service standards and SOPs
- Prepare and present food in line with kitchen recipes and standards
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Operate point-of-sale systems and reconcile end-of-shift takings
- Promote menu items, daily specials and loyalty programmes
- Take orders accurately and deliver food and beverages to standard
- Support events, banquets and conference operations
- Coordinate with kitchen, housekeeping and front-office teams
Who We’re Looking For
- Computer literacy and experience with POS systems
- Genuine passion for hospitality, food and creating memorable experiences
- Matric / National Senior Certificate (Grade 12)
- Sound knowledge of food safety and HACCP principles
- Contactable references may be requested during the hiring process
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
If your CV speaks to the points above, this role is worth a closer look.