Food and Beverage Supervisor

An opportunity has arisen for a Food and Beverage Supervisor in Gqeberha. Suitably qualified candidates from across Eastern Cape are invited to apply.

About the Opportunity

The organisation is investing in its Gqeberha operation, and this Food and Beverage Supervisor position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider Eastern Cape business.

Importantly, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Gqeberha team on trust, and the Food and Beverage Supervisor role will feel that from week one.

Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in Gqeberha much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Gqeberha teams, and the new Food and Beverage Supervisor will feel that from the first week.

Diversity and Inclusion

Notably, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Gqeberha.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

Your Workplace

Practically speaking, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Gqeberha site adheres to the standards expected of a responsible South African employer.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

On top of that, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

About Gqeberha

Working in Gqeberha means a place along the Sunshine Coast tourism belt, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Eastern Cape region, and the Gqeberha office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Gqeberha.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Gqeberha, Eastern Cape.

Many candidates already living within reach of Gqeberha cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Gqeberha colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Notably, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Your Team

Equally, you will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Gqeberha group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

On top of that, the team structure and working relationships for this role in Gqeberha will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Daily Duties

• Operate point-of-sale systems and reconcile end-of-shift takings
• Respond promptly to guest requests, complaints and special needs
• Promote menu items, daily specials and loyalty programmes
• Manage stock, breakages and consumables for your section
• Drive guest satisfaction scores and online review ratings
• Take orders accurately and deliver food and beverages to standard
• Coordinate with kitchen, housekeeping and front-office teams

Essential Criteria

• Contactable references may be requested during the hiring process
• Team player who can work collaboratively across departments
• Ability to work shifts, weekends and public holidays
• Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
• Genuine passion for hospitality, food and creating memorable experiences
• 1-3 years’ experience in a similar hospitality environment
• Ability to remain calm and gracious under pressure

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.