Food and Beverage Supervisor

Work-Force

The organisation is recruiting a Food and Beverage Supervisor for its Oudtshoorn operation. The role forms part of a wider hospitality jobs portfolio across Western Cape.

What This Role Involves

Crucially, the Food and Beverage Supervisor vacancy forms part of how the Oudtshoorn branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hospitality jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Oudtshoorn team.

Quality is everyone’s job. Whether the Food and Beverage Supervisor is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

Where You’ll Work

Crucially, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Oudtshoorn site adheres to the standards expected of a responsible South African employer.

About the Team

Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Oudtshoorn office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Western Cape operations get busy.

Practically speaking, the team structure and working relationships for this role in Oudtshoorn will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Daily Duties

  • Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
  • Welcome guests warmly and ensure a smooth check-in and check-out experience
  • Operate point-of-sale systems and reconcile end-of-shift takings
  • Comply with food safety, hygiene and health regulations at all times
  • Set up rooms, function venues and outlets ahead of guest arrivals
  • Manage stock, breakages and consumables for your section
  • Coordinate with kitchen, housekeeping and front-office teams

Who We’re Looking For

  • Strong customer service orientation and warm guest interaction
  • Genuine passion for hospitality, food and creating memorable experiences
  • Matric / National Senior Certificate (Grade 12)
  • Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
  • Awareness of tourism grading and quality expectations

Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.

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