Filing Clerk

A Filing Clerk position is being filled in Knysna. Suitable candidates from across Western Cape are invited to submit their applications for review.

The Role

An experienced Filing Clerk is needed to support operations in Knysna. The role forms part of how the business keeps its administration jobs portfolio strong in Western Cape.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Stakeholders for this position include line managers, peers across the administration jobs team and trusted external partners. Building those relationships early makes the next twelve months in Knysna much easier.

The role has been written to be sustainable, not just busy. Strong output is expected, and managers in Knysna also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Day in the Life

Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Knysna.

Beyond that, the Knysna office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.

Our Commitment to Transformation

Importantly, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Knysna.

Based in Knysna

Knysna continues to grow as an employment hub in Western Cape, with near the Cape Town International Airport hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Knysna, Western Cape.

Many candidates already living within reach of Knysna cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Knysna.

What We Offer

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Knysna contributes to real outcomes for clients and colleagues across the administration jobs space in Western Cape.

On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Knysna keep progressing.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Knysna teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.

What You’ll Be Doing

• Track and report on departmental KPIs through standard templates
• Maintain a tidy, professional reception and meeting-room environment
• Coordinate office supplies, courier bookings and facilities requests
• Prepare meeting packs, agendas and minutes for internal forums
• File, scan and archive documents in line with retention policies
• Manage diaries, meetings and travel logistics for the leadership team
• Process invoices, requisitions and expense claims for approval
• Answer incoming calls and route enquiries to the correct department

Candidate Profile

• Strong organisational skills and the ability to multitask
• Comfortable working with finance, HR and operational systems
• High attention to detail and accuracy in data capture
• Reliable, punctual and committed to high service standards
• Ability to work independently and manage competing deadlines
• Excellent telephone and email etiquette

Beyond that, if your CV speaks to the points above, this role is worth a closer look.