Work-Force
The organisation is recruiting a Filing Clerk for its Knysna operation. The role forms part of a wider administration jobs portfolio across Western Cape.
About This Position
Importantly, the Filing Clerk position is part of an ongoing recruitment drive across Western Cape. The brief has been shaped carefully, with a focus on delivery in Knysna and across the administration jobs space.
Notably, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Filing Clerk taking on this position.
Quality is everyone’s job. Whether the Filing Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.
What Your Day Looks Like
Your day starts at the front of the business, ready to greet visitors, answer the switchboard and make sure the leadership diaries are in order. Through the morning you balance calls, couriers, capturing data and supporting projects with neat, accurate work. After lunch, you might be preparing minutes from a board pack, helping HR onboard a new starter, or chasing a courier across town. By close of day, every desk you support knows you have it covered, and the office is set up for a calm, productive tomorrow.
On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Western Cape operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Knysna.
Growing With Us
Career progression here is real, not a slogan. The administration jobs space in Knysna offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Western Cape.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Knysna team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Based in Knysna
Notably, the role is based in Knysna, within reach of Century City. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Knysna and the broader Western Cape region.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Knysna.
Many candidates already living within reach of Knysna cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.
Your Role
- Answer incoming calls and route enquiries to the correct department
- Track and report on departmental KPIs through standard templates
- Maintain a tidy, professional reception and meeting-room environment
- Capture data accurately into internal systems and registers
- File, scan and archive documents in line with retention policies
Minimum Requirements
- Clear criminal record and contactable references
- Matric / National Senior Certificate (Grade 12)
- High attention to detail and accuracy in data capture
- Relevant administrative or office management qualification (advantageous)
- Good written and verbal communication in English
If your CV speaks to the points above, this role is worth a closer look.