Dispatch Clerk

A Dispatch Clerk position is being filled in Newcastle. Suitable candidates from across KwaZulu-Natal are invited to submit their applications for review.

The Role

This Dispatch Clerk role sits within the logistics jobs function in Newcastle. It offers a defined scope, clear measures of success, and the support of an experienced team across KwaZulu-Natal.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Newcastle team.

Stakeholders for this position include line managers, peers across the logistics jobs team and trusted external partners. Building those relationships early makes the next twelve months in Newcastle much easier.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Newcastle teams, and the new Dispatch Clerk will feel that from the first week.

Quality is everyone’s job. Whether the Dispatch Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Where You’ll Work

The environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Newcastle site adheres to the standards expected of a responsible South African employer.

On top of that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

In addition, a respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Growing With Us

Practically speaking, this role can grow with you. Strong performers in the logistics jobs team in Newcastle have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Newcastle team member.

Internal mobility is encouraged. People who start in Newcastle have moved into roles in other branches, specialist functions and project teams across KwaZulu-Natal.

A Typical Day

Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.

Practically speaking, the rhythm rewards people who plan ahead but also pivot quickly when KwaZulu-Natal operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Newcastle.

Crucially, the Newcastle office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

About Newcastle

Newcastle continues to grow as an employment hub in KwaZulu-Natal, with near the Berea office node. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Newcastle.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Newcastle, KwaZulu-Natal.

Many candidates already living within reach of Newcastle cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across KwaZulu-Natal, and recruitment is fair, transparent and aligned with the EE Act.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Newcastle.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

Why Join Us

Crucially, the company invests in the people who join it. From structured onboarding to ongoing skills development, you will find clear paths to grow your career in logistics jobs from your base in Newcastle. Many colleagues across KwaZulu-Natal have moved into senior roles after starting in positions just like this one.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Newcastle teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in KwaZulu-Natal.

On top of that, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Newcastle keep progressing.

About the Team

You will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The Newcastle group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

On top of that, the team mix in Newcastle reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Core Functions

• Conduct daily, weekly and monthly stock counts and investigate variances
• Maintain accurate inventory records on the warehouse management system
• Coordinate cross-docking and consolidation with inbound and outbound teams
• Monitor third-party logistics partners against agreed KPIs
• Pick, pack and dispatch orders accurately within agreed cut-offs
• Prepare daily dispatch and receiving reports for site management
• Ensure full compliance with road traffic, OHS Act and customs requirements

Minimum Requirements

• Understanding of inbound, outbound and stock-take processes
• Clear criminal record and proof of address
• Ability to work shifts, including night shifts and weekends
• Strong numeracy and accuracy on stock counts and pick lists
• Valid Code 10 or Code 14 driver’s licence with PrDP for driving roles
• Computer literacy in MS Office and basic ERP modules
• Awareness of OHS Act, traffic regulations and hazardous goods rules

Candidates who meet most of these criteria are welcome to be considered for the role.