Work-Force
A vacancy has been confirmed for a Dispatch Clerk based in Kroonstad, Free State. The successful candidate will join an established team within the logistics jobs function.
Overview
The Dispatch Clerk position is part of an ongoing recruitment drive across Free State. The brief has been shaped carefully, with a focus on delivery in Kroonstad and across the logistics jobs space.
Equally, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Dispatch Clerk taking on this position.
Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the logistics jobs group in Kroonstad.
Where You’ll Work
Beyond that, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.
Notably, a respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kroonstad site adheres to the standards expected of a responsible South African employer.
Meet the Team
Practically speaking, the team you will be working with is fast-paced and energetic. Things move quickly across the Kroonstad office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.
Beyond that, the team mix in Kroonstad reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Diversity and Inclusion
Inclusion is a core part of how the team operates. This is an equal-opportunity employer, and candidates from all communities — including women, youth and persons living with disabilities — are encouraged to apply for this role in Kroonstad.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kroonstad.
Your Role
- Monitor third-party logistics partners against agreed KPIs
- Liaise with transporters, drivers and customers on dispatch schedules
- Process returns, claims and damaged stock through the agreed workflow
- Conduct daily, weekly and monthly stock counts and investigate variances
- Ensure full compliance with road traffic, OHS Act and customs requirements
- Coordinate cross-docking and consolidation with inbound and outbound teams
Who We’re Looking For
- Awareness of OHS Act, traffic regulations and hazardous goods rules
- Computer literacy in MS Office and basic ERP modules
- Experience using a Warehouse Management System (WMS)
- Understanding of inbound, outbound and stock-take processes
- Good communication skills with drivers, suppliers and customers
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.