Work-Force
Applications are warmly invited for a Dispatch Clerk role based in Virginia. We welcome candidates from every background across Free State who are ready to grow with us.
About the Opportunity
The organisation is investing in its Virginia operation, and this Dispatch Clerk position reflects that commitment. The successful candidate will work across the logistics jobs function and contribute to the wider Free State business.
Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Virginia team.
Quality is everyone’s job. Whether the Dispatch Clerk is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.
Internal documentation, process notes and shared playbooks make it easier for the Dispatch Clerk to step into the logistics jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
About the Team
You will join a tight-knit, collaborative team that knows the logistics jobs side of the business inside out. The Virginia group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Crucially, the team mix in Virginia reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
The Environment
Crucially, the environment is operationally driven and physical at times, with shift-based work, strict safety standards and a strong focus on accuracy and on-time delivery.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Virginia site adheres to the standards expected of a responsible South African employer.
A respectful, professional environment is the standard in Free State. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.
Importantly, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Based in Virginia
Importantly, the role is based in Virginia, near the Sasolburg industrial complex. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Virginia and the broader Free State region.
If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Virginia, Free State.
Many candidates already living within reach of Virginia cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Virginia.
What Your Day Looks Like
Your day kicks off in the yard or at the dock, checking schedules, briefing your team and lining up the day’s priorities. You move between receiving, picking, dispatch and the WMS, keeping a close eye on accuracy and time slots. There are constant conversations — with drivers, controllers, customers and the warehouse floor — and the better you communicate, the smoother things run. By the end of the shift, the racks are tidy, the trucks are out, and the next inbound load is already on its way.
Importantly, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Virginia.
Importantly, the Virginia office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.
Diversity and Inclusion
Practically speaking, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Free State.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Virginia.
Daily Duties
- Monitor third-party logistics partners against agreed KPIs
- Maintain housekeeping standards in racking, aisles and yard areas
- Process returns, claims and damaged stock through the agreed workflow
- Ensure full compliance with road traffic, OHS Act and customs requirements
- Operate forklifts and material handling equipment safely
Essential Criteria
- Willingness to work in a fast-paced, target-driven environment
- Awareness of OHS Act, traffic regulations and hazardous goods rules
- Valid forklift licence for warehouse-based roles
- Ability to work shifts, including night shifts and weekends
- Physically able to perform manual handling duties safely
- Experience using a Warehouse Management System (WMS)
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.