Category L&D Officer

at Dischem
Location Johannesburg, South Africa
Date Posted Sep 17, 2020
Category HR & Recruitment Jobs
Job Type Full-time


Minimum Requirements…


  • Grade 12 – Matric or a Senior Certificate.
  • Qualification in Human Resource Management or any related field
  • Minimum 3 years’ experience in Learning and Development


  • SDF qualification
  • Working experience in the Retail/FMCG industry.

Job Specification

  • Provide an excellent HR customer service by acting as a point of contact for L&D general queries from internal customers through all forms of communication.
  • Compile implementation plans and supporting documents and ensure these are adhered to for the duration of the programmes.
  • Ensure that Pre-/Post and Behavioural assessments are completed by the Learners and use feedback to present recommendations to Management.
  • Ensure information required to arrange training for all training programmes is supplied to the L&D administrators, this includes venue access requirements, dietary needs and other special needs of delegates.
  • Facilitate the work-back obligations process.
  • Provide specification for recruitment for internship/Learnership or other programme needs, including but not limited to; role clarity, date of implementation, entry requirements, demographics, store/department and location.
  • Conduct training needs analysis to ensure that the correct training intervention is given.
  • Ensure L&D programmes run in compliance with the Organisational and Legal requirements.
  • Quality check and submit all contracts to payroll and the SDF.
  • Conduct surveys of instructors, managers and participants to ensure the effectiveness of training.
  • Ensure comprehensive monthly training reports is sent to Regional Managers and HOD.
  • Capture all training data for SETA, BBBEE and other compliance reporting.
  • Respond to and assist any Dis-Chem Stakeholder with any query related to



  • Problem-solving, Creative and Innovative thinking
  • Customer service, Influencing others, Empathy, Networking
  • Quality orientation, attention to detail
  • Finance/Budgets.
  • Presentation Skills
  • Facilitating group conversations

Special conditions of employment:

  • South African citizen
  • MIE, clear criminal and credit
  • Driver’s license and/or own reliable transport


Remuneration and benefits:

  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account
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