Bank Teller

at Capitec
Location Mthatha, South Africa
Date Posted Nov 7, 2019
Category Banking Jobs
Job Type Full-time


Purpose Statement

To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly.

  • At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
  • Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
  • n/a
  • Knowledge of Capitec Bank products and business processes (internal)
  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Analytical Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Persuading and Influencing_Negotiating Agreements
  • Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
  • Persuading and Influencing_Making Convincing Arguments
  • Adhering to Principles and Values_Showing Community and Social Responsibility
  • Following Instructions and Procedures_Accepting Direction
  • Adhering to Principles and Values_Acting with Integrity
  • Delivering Results and Meeting Customer Expectations_Serving Customers
  • Relating and Networking_Managing Political Situations
  • Following Instructions and Procedures_Following Policies and Procedures
  • Relating and Networking_Creating and Maintaining Networks
  • Relating and Networking_Establishing Relationships
  • Adhering to Principles and Values
  • Relating and Networking_Interacting with People at Different Levels
  • Entrepreneurial and Commercial Thinking_Entrepreneurial Thinking
  • Persuading and Influencing
  • Entrepreneurial and Commercial Thinking_Controlling Costs
  • Presenting and Communicating Information
  • Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
  • Following Instructions and Procedures
  • Entrepreneurial and Commercial Thinking
  • Following Instructions and Procedures_Managing Risk
  • Following Instructions and Procedures_Managing Time
  • Adhering to Principles and Values_Demonstrating Beliefs and Principles
  • Presenting and Communicating Information_Communicating Effectively
  • Relating and Networking
  • Following Instructions and Procedures_Managing Meetings
  • Entrepreneurial and Commercial Thinking_Navigating Organisations
  • Persuading and Influencing_Making a Strong Impression
  • Following Instructions and Procedures_Working Safely
  • Presenting and Communicating information_Presenting and Public Speaking
  • Entrepreneurial and Commercial Thinking_Leveraging Opportunities
  • Delivering Results and Meeting Customer Expectations_Championing Customer Needs
  • Delivering Results and Meeting Customer Expectations
Additional Information
  • Clear criminal and credit record
  • Must have access to transport (personal/public)
  • Flexible and mobile across regions is an advantage
  • Must meet the minimum requirements on psychometric assessments
  • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
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