Bank Teller

at Capitec
Location Durban, South Africa
Date Posted Mar 13, 2020
Category Banking Jobs
Job Type Full-time

Description

        • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
        • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
        • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
        • Presenting and conducting self in accordance with brand expectations.
        Experience

        Minimum:

        • No previous experience required

        Ideal:

        • More than 1 year’s client service experience within a retail/ financial/ banking environment
        • Demonstrated track record of engaging in a sales and client facing environment
        Qualifications (Minimum)
        • Grade 12 National Certificate / Vocational
        Qualifications (Ideal or Preferred)
        • A relevant tertiary qualification in Commerce or Management
        Knowledge

        Minimum:

        • Knowledge and understanding of:
          • Basic calculations
          • Retail/consumer service environment

        Ideal:

        • Knowledge and understanding of:
          • Capitec Bank Products
          • Internal business processes and procedures
          • Organisational Policies, including (but not limited to) the Credit Policy
        Skills
        • Communications Skills
        • Interpersonal & Relationship management Skills
        Competencies
        • Adhering to Principles and Values
        • Delivering Results and Meeting Customer Expectations
        • Entrepreneurial and Commercial Thinking
        • Following Instructions and Procedures
        • Persuading and Influencing
        • Presenting and Communicating Information
        • Relating and Networking
        Additional Information
        • A valid driver's licence is preferred
        • Must have access to transport (personal/public)
        • Clear criminal and credit record
        • Flexible and mobile across regions is an advantage
        • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
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