Armed Response Officer

An opportunity has arisen for a Armed Response Officer in Mdantsane. Suitably qualified candidates from across Eastern Cape are invited to apply.

Overview

This Armed Response Officer role sits within the legal and security jobs function in Mdantsane. It offers a defined scope, clear measures of success, and the support of an experienced team across Eastern Cape.

Communication runs both ways. Managers across the legal and security jobs team in Eastern Cape make time for one-to-ones, and people are expected to speak up early when something needs attention.

Quality is everyone’s job. Whether the Armed Response Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Eastern Cape is consistently high and consistently fair.

Stakeholders for this position include line managers, peers across the legal and security jobs team and trusted external partners. Building those relationships early makes the next twelve months in Mdantsane much easier.

Meet the Team

You will join a tight-knit, collaborative team that knows the legal and security jobs side of the business inside out. The Mdantsane group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

The team structure and working relationships for this role in Mdantsane will be explained during the hiring process.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Career Growth

Career progression for this legal and security jobs role in Mdantsane depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Internal mobility is encouraged. People who start in Mdantsane have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mdantsane team member.

The Environment

Importantly, the environment is process-driven and regulation-aware. Whether you are at a desk or on site, attention to detail, calm conduct and accurate reporting are non-negotiable.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Importantly, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mdantsane site adheres to the standards expected of a responsible South African employer.

Why Join Us

Crucially, you will join a team that values respectful collaboration, honest feedback and shared wins. The Mdantsane colleagues take pride in supporting one another and in doing the legal and security jobs side of the business properly, day in and day out.

In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Importantly, career development may be available depending on the role, business needs and the hiring organisation’s policies.

Importantly, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Key Outputs

• Maintain FICA and KYC records in line with regulatory requirements
• Conduct searches and inspections in line with site procedures
• Maintain PSIRA registration and uphold the security industry code of conduct
• Conduct legal research and prepare opinions for the legal team
• Support investigations into theft, fraud and policy breaches

Minimum Requirements

• Able to perform the essential duties of a site-based security role safely, with reasonable accommodation where applicable
• Strong report-writing skills with accurate, factual content
• Sound ethical judgement and ability to maintain confidentiality
• 2+ years’ relevant experience in legal or security operations
• Computer literacy and experience with case or incident management systems
• Sound understanding of POPIA and applicable legal frameworks
• Commitment to ongoing professional development and refresher training

Candidates who meet most of these criteria are welcome to be considered for the role.