Banqueting Coordinator

Work-Force

Listing live now. Role: Banqueting Coordinator. Location: Aliwal North, Eastern Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

The Role

An experienced Banqueting Coordinator is needed to support operations in Aliwal North. The role forms part of how the business keeps its hospitality jobs portfolio strong in Eastern Cape.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Aliwal North team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Aliwal North.

About Aliwal North

The role is based in Aliwal North, in the growing Buffalo City Metro. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Aliwal North and the broader Eastern Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Aliwal North.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Aliwal North, Eastern Cape.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Eastern Cape operations throw up the unexpected.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Aliwal North.

Daily Duties

  • Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
  • Respond promptly to guest requests, complaints and special needs
  • Operate point-of-sale systems and reconcile end-of-shift takings
  • Drive guest satisfaction scores and online review ratings
  • Comply with food safety, hygiene and health regulations at all times
  • Coordinate with kitchen, housekeeping and front-office teams
  • Manage stock, breakages and consumables for your section

Minimum Requirements

  • Team player who can work collaboratively across departments
  • Strong customer service orientation and warm guest interaction
  • Relevant hospitality qualification or culinary diploma (advantageous)
  • Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
  • Ability to work shifts, weekends and public holidays
  • Awareness of tourism grading and quality expectations

If most of these boxes are ticked, you are encouraged to put your name forward.

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