Loss Prevention Officer

Posted recently. Role: Loss Prevention Officer. Location: Vredenburg, Western Cape. The team is hiring and seeks a candidate who can step in and deliver from week one.

The Role

An experienced Loss Prevention Officer is needed to support operations in Vredenburg. The role forms part of how the business keeps its retail jobs portfolio strong in Western Cape.

The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Vredenburg team on trust, and the Loss Prevention Officer role will feel that from week one.

Internal documentation, process notes and shared playbooks make it easier for the Loss Prevention Officer to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Growing With Us

This role can grow with you. Strong performers in the retail jobs team in Vredenburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

On top of that, internal mobility is encouraged. People who start in Vredenburg have moved into roles in other branches, specialist functions and project teams across Western Cape.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Vredenburg team member.

Working in Vredenburg

Working in Vredenburg means a place near the Cape Town International Airport hub, with a steady flow of activity and a strong local economy. The team has built solid relationships across the Western Cape region, and the Vredenburg office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Vredenburg.

Many candidates already living within reach of Vredenburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Western Cape economy.

Your Team

You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Vredenburg group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

On top of that, the team structure and working relationships for this role in Vredenburg will be explained during the hiring process.

What You’ll Be Doing

• Keep the store, change rooms and stockroom clean and organised
• Respond to customer queries, complaints and product returns
• Conduct daily cash-ups and reconcile takings against the POS report
• Ensure compliance with health, safety and consumer protection regulations
• Up-sell and cross-sell products in line with branch sales targets
• Support stock counts and assist with cycle-count investigations
• Replenish stock and rotate displays in line with promotional cycles
• Promote loyalty programmes and capture customer information lawfully

What You’ll Need

• Basic computer literacy (MS Office, email)
• Awareness of consumer protection and B-BBEE principles
• Visual merchandising flair or formal training is an advantage
• Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
• Willingness to work public holidays and end-of-month peaks
• Ability to work as part of a team in a fast-paced retail environment

Candidates who meet most of these criteria are welcome to be considered for the role.