Retail Operations Coordinator

Work-Force

Whether you are an experienced Retail Operations Coordinator or stepping into the role for the first time, there is space for you in Standerton. The team hires on merit and across communities in Mpumalanga.

About the Opportunity

This Retail Operations Coordinator role has been briefed against a clear set of outcomes for Standerton. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across Mpumalanga.

The role suits a candidate who values consistency and clear communication. The Standerton operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

On top of that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Standerton also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

A Typical Day

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Standerton.

Beyond that, the Standerton office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

About the Team

On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Standerton office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Mpumalanga operations get busy.

Practically speaking, the team structure and working relationships for this role in Standerton will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

What You’ll Be Doing

  • Keep the store, change rooms and stockroom clean and organised
  • Respond to customer queries, complaints and product returns
  • Conduct daily cash-ups and reconcile takings against the POS report
  • Operate point-of-sale systems and process payments accurately
  • Maintain visual merchandising standards on the sales floor
  • Replenish stock and rotate displays in line with promotional cycles

Essential Criteria

  • Honest, dependable and security-aware in line with shrinkage controls
  • Awareness of consumer protection and B-BBEE principles
  • Basic computer literacy (MS Office, email)
  • Any checks required by law or the specific duties will be explained during the hiring process
  • Comfortable operating point-of-sale systems and handling cash
  • Willingness to work public holidays and end-of-month peaks

Candidates who meet most of these criteria are welcome to be considered for the role.

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