Work-Force
The organisation is recruiting a Front Office Receptionist for its Phalaborwa operation. The role forms part of a wider hospitality jobs portfolio across Limpopo.
What This Role Involves
This Front Office Receptionist role sits within the hospitality jobs function in Phalaborwa. It offers a defined scope, clear measures of success, and the support of an experienced team across Limpopo.
Importantly, the role suits a candidate who values consistency and clear communication. The Phalaborwa operation runs on accurate work, steady relationships and a genuine respect for the people in the team.
Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Phalaborwa also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Our Commitment to Transformation
In addition, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Limpopo, and recruitment is intended to be fair and transparent.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Phalaborwa.
Why This Role
Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Phalaborwa contributes to real outcomes for clients and colleagues across the hospitality jobs space in Limpopo.
Practically speaking, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Career development may be available depending on the role, business needs and the hiring organisation’s policies.
Daily Duties
- Train casual staff on service standards and SOPs
- Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
- Drive guest satisfaction scores and online review ratings
- Comply with food safety, hygiene and health regulations at all times
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Promote menu items, daily specials and loyalty programmes
- Set up rooms, function venues and outlets ahead of guest arrivals
Minimum Requirements
- Ability to work shifts, weekends and public holidays
- Contactable references may be requested during the hiring process
- Good verbal communication skills needed for guest service; additional languages are an advantage
- Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable
- Matric / National Senior Certificate (Grade 12)
- Awareness of tourism grading and quality expectations
- Computer literacy and experience with POS systems
Candidates who meet most of these criteria are welcome to be considered for the role.