Work-Force
Step into a Loss Prevention Officer role in Potchefstroom and make your mark across North West. The team is hiring now and wants to hear from sharp, committed candidates.
Overview
The Loss Prevention Officer vacancy forms part of how the Potchefstroom branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.
Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Potchefstroom also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Growing With Us
Career progression for this retail jobs role in Potchefstroom depends on the hiring organisation’s policies, role requirements and business needs in North West.
Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Potchefstroom team member.
Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.
Where You’ll Work
In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in North West.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Potchefstroom site adheres to the standards expected of a responsible South African employer.
Your Team
You will join a tight-knit, collaborative team that knows the retail jobs side of the business inside out. The Potchefstroom group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Equally, the team structure and working relationships for this role in Potchefstroom will be explained during the hiring process.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Key Outputs
- Promote loyalty programmes and capture customer information lawfully
- Monitor shrinkage indicators and flag suspicious activity
- Support stock counts and assist with cycle-count investigations
- Greet customers and provide a friendly, helpful in-store experience
- Maintain visual merchandising standards on the sales floor
- Ensure compliance with health, safety and consumer protection regulations
- Respond to customer queries, complaints and product returns
What You’ll Need
- Matric / National Senior Certificate (Grade 12)
- Numerate and accurate, with attention to detail on cash-ups
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Any checks required by law or the specific duties will be explained during the hiring process
- Basic computer literacy (MS Office, email)
Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.