Work-Force
A Front Office Receptionist is needed in King William’s Town. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.
About the Opportunity
This Front Office Receptionist role has been briefed against a clear set of outcomes for King William’s Town. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the hospitality jobs pipeline across Eastern Cape.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its King William’s Town team on trust, and the Front Office Receptionist role will feel that from week one.
Stakeholders for this position include line managers, peers across the hospitality jobs team and trusted external partners. Building those relationships early makes the next twelve months in King William’s Town much easier.
Equal Opportunity
Notably, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in King William’s Town.
On top of that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.
The Environment
Crucially, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the King William’s Town site adheres to the standards expected of a responsible South African employer.
Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.
Key Responsibilities
- Operate point-of-sale systems and reconcile end-of-shift takings
- Set up rooms, function venues and outlets ahead of guest arrivals
- Prepare and present food in line with kitchen recipes and standards
- Welcome guests warmly and ensure a smooth check-in and check-out experience
- Comply with food safety, hygiene and health regulations at all times
- Support events, banquets and conference operations
Who We’re Looking For
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
- 1-3 years’ experience in a similar hospitality environment
- Relevant hospitality qualification or culinary diploma (advantageous)
- Ability to remain calm and gracious under pressure
- Matric / National Senior Certificate (Grade 12)
- Good verbal communication skills needed for guest service; additional languages are an advantage
- Sound knowledge of food safety and HACCP principles
If your CV speaks to the points above, this role is worth a closer look.