Loss Prevention Officer

Work-Force

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Loss Prevention Officer in Harrismith, and we encourage applicants from across Free State to consider this opportunity.

Overview

The organisation is investing in its Harrismith operation, and this Loss Prevention Officer position reflects that commitment. The successful candidate will work across the retail jobs function and contribute to the wider Free State business.

Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.

Internal documentation, process notes and shared playbooks make it easier for the Loss Prevention Officer to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Based in Harrismith

Harrismith continues to grow as an employment hub in Free State, with within the Maluti-A-Phofung logistics node. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Harrismith cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Harrismith, Free State.

Growing With Us

Career progression for this retail jobs role in Harrismith depends on the hiring organisation’s policies, role requirements and business needs in Free State.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Harrismith team member.

Your Team

On top of that, the team you will be working with is fast-paced and energetic. Things move quickly across the Harrismith office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Equally, the team structure and working relationships for this role in Harrismith will be explained during the hiring process.

Key Responsibilities

  • Respond to customer queries, complaints and product returns
  • Greet customers and provide a friendly, helpful in-store experience
  • Ensure compliance with health, safety and consumer protection regulations
  • Operate point-of-sale systems and process payments accurately
  • Promote loyalty programmes and capture customer information lawfully
  • Maintain visual merchandising standards on the sales floor
  • Monitor shrinkage indicators and flag suspicious activity

What You’ll Need

  • Honest, dependable and security-aware in line with shrinkage controls
  • Willingness to work public holidays and end-of-month peaks
  • Basic computer literacy (MS Office, email)
  • Matric / National Senior Certificate (Grade 12)
  • Visual merchandising flair or formal training is an advantage
  • Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
  • Clear verbal communication skills appropriate to the role; additional languages are an advantage

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.

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