Room Attendant

Whether you are an experienced Room Attendant or stepping into the role for the first time, there is space for you in Mdantsane. The team hires on merit and across communities in Eastern Cape.

Overview

The Room Attendant position is part of an ongoing recruitment drive across Eastern Cape. The brief has been shaped carefully, with a focus on delivery in Mdantsane and across the hospitality jobs space.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Mdantsane team.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Mdantsane teams, and the new Room Attendant will feel that from the first week.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Mdantsane.

Your Future Here

Career progression for this hospitality jobs role in Mdantsane depends on the hiring organisation’s policies, role requirements and business needs in Eastern Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Mdantsane team member.

Internal mobility is encouraged. People who start in Mdantsane have moved into roles in other branches, specialist functions and project teams across Eastern Cape.

Our Commitment to Transformation

Importantly, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Eastern Cape, and recruitment is intended to be fair and transparent.

Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Eastern Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Mdantsane.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

The Environment

Equally, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Practically speaking, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Eastern Cape.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Mdantsane site adheres to the standards expected of a responsible South African employer.

Working in Mdantsane

Equally, the role is based in Mdantsane, along the Sunshine Coast tourism belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Mdantsane and the broader Eastern Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Mdantsane.

Many candidates already living within reach of Mdantsane cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Eastern Cape economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Mdantsane, Eastern Cape.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Mdantsane colleagues take pride in supporting one another and in doing the hospitality jobs side of the business properly, day in and day out.

Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Importantly, career development may be available depending on the role, business needs and the hiring organisation’s policies.

Daily Duties

• Operate point-of-sale systems and reconcile end-of-shift takings
• Maintain cleanliness in front-of-house and back-of-house areas
• Respond promptly to guest requests, complaints and special needs
• Prepare and present food in line with kitchen recipes and standards
• Set up rooms, function venues and outlets ahead of guest arrivals
• Maintain the required hygiene and uniform standards in line with safety and service policy during all shifts
• Coordinate with kitchen, housekeeping and front-office teams
• Comply with food safety, hygiene and health regulations at all times

Who We’re Looking For

• Computer literacy and experience with POS systems
• Awareness of tourism grading and quality expectations
• Team player who can work collaboratively across departments
• Sound knowledge of food safety and HACCP principles
• Able to remain on duty for the essential standing and service tasks, with reasonable accommodation where applicable

If most of these boxes are ticked, you are encouraged to put your name forward.