Work-Force
Step into a Room Attendant role in Harrismith and make your mark across Free State. The team is hiring now and wants to hear from sharp, committed candidates.
What This Role Involves
An experienced Room Attendant is needed to support operations in Harrismith. The role forms part of how the business keeps its hospitality jobs portfolio strong in Free State.
The successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Harrismith team on trust, and the Room Attendant role will feel that from week one.
Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Harrismith teams, and the new Room Attendant will feel that from the first week.
What Your Day Looks Like
Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day’s bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.
On top of that, the rhythm rewards people who plan ahead but also pivot quickly when Free State operations throw up the unexpected.
No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Harrismith.
Our Commitment to Transformation
Importantly, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Importantly, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.
About the Team
You will join a tight-knit, collaborative team that knows the hospitality jobs side of the business inside out. The Harrismith group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Core Functions
- Support events, banquets and conference operations
- Respond promptly to guest requests, complaints and special needs
- Maintain cleanliness in front-of-house and back-of-house areas
- Operate point-of-sale systems and reconcile end-of-shift takings
- Take orders accurately and deliver food and beverages to standard
- Prepare and present food in line with kitchen recipes and standards
- Train casual staff on service standards and SOPs
What You’ll Need
- Willing to follow the company’s lawful uniform, hygiene and safety policy on shift
- Ability to remain calm and gracious under pressure
- Strong customer service orientation and warm guest interaction
- 1-3 years’ experience in a similar hospitality environment
- Matric / National Senior Certificate (Grade 12)
- Genuine passion for hospitality, food and creating memorable experiences
- Good verbal communication skills needed for guest service; additional languages are an advantage
Candidates who meet most of these criteria are welcome to be considered for the role.