Store Manager

A Store Manager is needed in Ballito. The role focuses on consistent delivery, accurate work and clear communication across the KwaZulu-Natal operation.

What This Role Involves

This Store Manager role has been briefed against a clear set of outcomes for Ballito. The successful candidate will work alongside an established team and will be expected to contribute meaningfully to the retail jobs pipeline across KwaZulu-Natal.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Ballito team.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Ballito much easier.

Quality is everyone’s job. Whether the Store Manager is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

Our Commitment to Transformation

The organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across KwaZulu-Natal, and recruitment is intended to be fair and transparent.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Ballito.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Crucially, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for KwaZulu-Natal.

About Ballito

Working in Ballito means a place on the Umhlanga Ridge business corridor, with a steady flow of activity and a strong local economy. The team has built solid relationships across the KwaZulu-Natal region, and the Ballito office benefits from those long-standing connections.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Ballito.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Ballito, KwaZulu-Natal.

Many candidates already living within reach of Ballito cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

Where You’ll Work

In addition, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.

Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ballito site adheres to the standards expected of a responsible South African employer.

Why This Role

You will join a team that values respectful collaboration, honest feedback and shared wins. The Ballito colleagues take pride in supporting one another and in doing the retail jobs side of the business properly, day in and day out.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Beyond that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

In addition, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

What You’ll Be Doing

• Greet customers and provide a friendly, helpful in-store experience
• Promote loyalty programmes and capture customer information lawfully
• Maintain visual merchandising standards on the sales floor
• Operate point-of-sale systems and process payments accurately
• Prepare daily, weekly and monthly sales reports for the store manager
• Conduct daily cash-ups and reconcile takings against the POS report
• Monitor shrinkage indicators and flag suspicious activity
• Assist with receiving deliveries and verifying goods against invoices

What You’ll Need

• Clear verbal communication skills appropriate to the role; additional languages are an advantage
• Ability to work as part of a team in a fast-paced retail environment
• Comfortable operating point-of-sale systems and handling cash
• Visual merchandising flair or formal training is an advantage
• Customer-first mindset with a friendly, approachable manner
• Numerate and accurate, with attention to detail on cash-ups
• Awareness of consumer protection and B-BBEE principles

If most of these boxes are ticked, you are encouraged to put your name forward.