Work-Force
Whether you are an experienced Front Office Receptionist or stepping into the role for the first time, there is space for you in Senekal. The team hires on merit and across communities in Free State.
About This Position
The organisation is investing in its Senekal operation, and this Front Office Receptionist position reflects that commitment. The successful candidate will work across the hospitality jobs function and contribute to the wider Free State business.
Practically speaking, the successful applicant is given the room to plan, deliver and review their work without unnecessary noise. The organisation has built its Senekal team on trust, and the Front Office Receptionist role will feel that from week one.
Quality is everyone’s job. Whether the Front Office Receptionist is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Free State is consistently high and consistently fair.
Diversity and Inclusion
On top of that, the organisation supports a respectful workplace. Applications are welcome from suitably qualified candidates across Free State, and recruitment is intended to be fair and transparent.
Beyond that, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Senekal.
Why Join Us
Importantly, the hiring organisation may provide onboarding or skills development for this hospitality jobs role in Senekal; the available support will be confirmed in the final vacancy details for Free State.
Crucially, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.
Equally, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.
Your Workplace
On top of that, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.
Notably, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Senekal site adheres to the standards expected of a responsible South African employer.
Your Role
- Set up rooms, function venues and outlets ahead of guest arrivals
- Train casual staff on service standards and SOPs
- Comply with food safety, hygiene and health regulations at all times
- Operate point-of-sale systems and reconcile end-of-shift takings
- Prepare and present food in line with kitchen recipes and standards
- Maintain cleanliness in front-of-house and back-of-house areas
- Take orders accurately and deliver food and beverages to standard
Minimum Requirements
- Good verbal communication skills needed for guest service; additional languages are an advantage
- Awareness of tourism grading and quality expectations
- Relevant hospitality qualification or culinary diploma (advantageous)
- Matric / National Senior Certificate (Grade 12)
- Strong customer service orientation and warm guest interaction
- Genuine passion for hospitality, food and creating memorable experiences
If your CV speaks to the points above, this role is worth a closer look.