Retail Sales Assistant

Applications are warmly invited for a Retail Sales Assistant role based in Middelburg. We welcome candidates from every background across Mpumalanga who are ready to grow with us.

The Role

An experienced Retail Sales Assistant is needed to support operations in Middelburg. The role forms part of how the business keeps its retail jobs portfolio strong in Mpumalanga.

Day-to-day, the role balances focused delivery with the kind of collaboration that keeps things moving. The successful candidate is trusted to make sensible decisions inside the agreed scope, with line-management support whenever a sounding board is useful.

Internal documentation, process notes and shared playbooks make it easier for the Retail Sales Assistant to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Middelburg teams, and the new Retail Sales Assistant will feel that from the first week.

Stakeholders for this position include line managers, peers across the retail jobs team and trusted external partners. Building those relationships early makes the next twelve months in Middelburg much easier.

What We Offer

The hiring organisation may provide onboarding or skills development for this retail jobs role in Middelburg; the available support will be confirmed in the final vacancy details for Mpumalanga.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

On top of that, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Equally, the package, working arrangements and any available support will be confirmed by the hiring organisation for this vacancy.

Your Future Here

This role can grow with you. Strong performers in the retail jobs team in Middelburg have moved into senior, supervisory and specialist positions, and that journey is supported through coaching, training and exposure to bigger projects.

On top of that, internal mobility is encouraged. People who start in Middelburg have moved into roles in other branches, specialist functions and project teams across Mpumalanga.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Middelburg team member.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Working in Middelburg

Equally, the role is based in Middelburg, near the Kruger Lowveld tourism belt. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Middelburg and the broader Mpumalanga region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Middelburg.

Many candidates already living within reach of Middelburg cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Mpumalanga economy.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Middelburg, Mpumalanga.

Diversity and Inclusion

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Middelburg.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

In addition, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Mpumalanga.

Importantly, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Middelburg.

A Typical Day

Your day usually starts before the doors open, walking the floor, checking displays and making sure tills are float-ready. As customers arrive, you switch into service mode, moving between till points, fitting rooms and the stockroom, helping shoppers find what they need and keeping a quiet eye on shrinkage. By the afternoon, you might be receiving a delivery, training a new team member or planning the next promotion, and by close of business you’re cashing up, balancing reports and getting the store ready to do it all again tomorrow.

In addition, the Middelburg office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Middelburg.

Equally, the rhythm rewards people who plan ahead but also pivot quickly when Mpumalanga operations throw up the unexpected.

Your Team

Importantly, the team you will be working with is fast-paced and energetic. Things move quickly across the Middelburg office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Mpumalanga operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Equally, the team structure and working relationships for this role in Middelburg will be explained during the hiring process.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Core Functions

• Keep the store, change rooms and stockroom clean and organised
• Promote loyalty programmes and capture customer information lawfully
• Greet customers and provide a friendly, helpful in-store experience
• Up-sell and cross-sell products in line with branch sales targets
• Support stock counts and assist with cycle-count investigations
• Assist with receiving deliveries and verifying goods against invoices
• Respond to customer queries, complaints and product returns

What You’ll Need

• Matric / National Senior Certificate (Grade 12)
• Experience with stock counting and basic inventory principles
• Comfortable operating point-of-sale systems and handling cash
• Any checks required by law or the specific duties will be explained during the hiring process
• Awareness of consumer protection and B-BBEE principles
• Customer-first mindset with a friendly, approachable manner

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.