Concierge

Looking for your next move as a Concierge in Kimberley? A role has just opened that gives you real responsibility and a clear path forward in Northern Cape.

The Role

This Concierge role sits within the hospitality jobs function in Kimberley. It offers a defined scope, clear measures of success, and the support of an experienced team across Northern Cape.

The organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Concierge taking on this position.

Internal documentation, process notes and shared playbooks make it easier for the Concierge to step into the hospitality jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.

About Kimberley

Crucially, the role is based in Kimberley, near the Kimberley diamond heritage centre. Public transport links and parking are within easy reach, making the daily commute manageable for candidates living across Kimberley and the broader Northern Cape region.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Kimberley.

Candidates should review the listed location, schedule and travel requirements before applying for this role in Kimberley, Northern Cape.

Diversity and Inclusion

Inclusive recruitment is part of the organisation’s employment practices. Applicants are assessed on relevant qualifications, skills and experience for this role in Kimberley.

Crucially, inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Kimberley.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Your Workplace

On top of that, the environment is service-led and people-centred. Expect varied hours, a high tempo during peaks, and a team culture built on hospitality and pride in the guest experience.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Kimberley site adheres to the standards expected of a responsible South African employer.

Equally, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Northern Cape.

Daily Duties

• Maintain cleanliness in front-of-house and back-of-house areas
• Support events, banquets and conference operations
• Drive guest satisfaction scores and online review ratings
• Operate point-of-sale systems and reconcile end-of-shift takings
• Promote menu items, daily specials and loyalty programmes

What You’ll Need

• Matric / National Senior Certificate (Grade 12)
• Awareness of tourism grading and quality expectations
• Team player who can work collaboratively across departments
• Relevant hospitality qualification or culinary diploma (advantageous)
• Genuine passion for hospitality, food and creating memorable experiences
• Good verbal communication skills needed for guest service; additional languages are an advantage

If most of these boxes are ticked, you are encouraged to put your name forward.