Work-Force
The organisation is recruiting a Retail Operations Coordinator for its Bethlehem operation. The role forms part of a wider retail jobs portfolio across Free State.
About This Position
In addition, the Retail Operations Coordinator vacancy forms part of how the Bethlehem branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the retail jobs side of the business moving forward.
Communication runs both ways. Managers across the retail jobs team in Free State make time for one-to-ones, and people are expected to speak up early when something needs attention.
Internal documentation, process notes and shared playbooks make it easier for the Retail Operations Coordinator to step into the retail jobs workflow quickly. Institutional knowledge is well-organised, so people are not reinventing the wheel from one week to the next.
Equally, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Bethlehem also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.
Based in Bethlehem
Bethlehem continues to grow as an employment hub in Free State, with close to the Bloemfontein judicial hub. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.
Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Bethlehem.
Many candidates already living within reach of Bethlehem cite the location as one of the role’s quiet wins, with shorter commutes and a real sense of being plugged into the local Free State economy.
Candidates should review the listed location, schedule and travel requirements before applying for this role in Bethlehem, Free State.
Your Workplace
Equally, the work environment is fast-paced and customer-facing. Expect long periods on your feet, weekend and public-holiday shifts, and the energy that comes with a busy retail floor.
Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Bethlehem site adheres to the standards expected of a responsible South African employer.
Crucially, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.
Crucially, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in Free State.
Equal Opportunity
Practically speaking, the organisation is committed to fair, merit-based recruitment and equal opportunity. Applications are assessed against the published role requirements in line with applicable employment law.
B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.
Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Bethlehem.
Notably, the hiring organisation’s applicable employment-equity and inclusion practices will be explained in the final vacancy details for Free State.
Your Team
Equally, the team you will be working with is fast-paced and energetic. Things move quickly across the Bethlehem office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Free State operations get busy.
Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.
Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.
Equally, the team structure and working relationships for this role in Bethlehem will be explained during the hiring process.
What You’ll Be Doing
- Assist with receiving deliveries and verifying goods against invoices
- Support stock counts and assist with cycle-count investigations
- Maintain visual merchandising standards on the sales floor
- Train new team members on store procedures and product knowledge
- Up-sell and cross-sell products in line with branch sales targets
- Prepare daily, weekly and monthly sales reports for the store manager
Essential Criteria
- Able to perform the essential standing and customer-service duties, with reasonable accommodation where applicable
- Basic computer literacy (MS Office, email)
- Minimum of 1-2 years’ experience in a customer-facing retail role
- Clear verbal communication skills appropriate to the role; additional languages are an advantage
- Customer-first mindset with a friendly, approachable manner
Potential is considered alongside experience, so candidates who tick most of these boxes should still be considered.