Medical Receptionist

Work-Force

Bring your skills as a Medical Receptionist to Ballito and join a team that moves fast. This KwaZulu-Natal role is one to watch.

What This Role Involves

An experienced Medical Receptionist is needed to support operations in Ballito. The role forms part of how the business keeps its health jobs portfolio strong in KwaZulu-Natal.

Communication runs both ways. Managers across the health jobs team in KwaZulu-Natal make time for one-to-ones, and people are expected to speak up early when something needs attention.

Quality is everyone’s job. Whether the Medical Receptionist is processing a transaction, supporting a colleague or handling a customer query, the standard expected in KwaZulu-Natal is consistently high and consistently fair.

The Environment

The environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

In addition, the role is intended to operate under the hiring organisation’s workplace conduct, health and safety policies in KwaZulu-Natal.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Ballito site adheres to the standards expected of a responsible South African employer.

About the Team

You will join a tight-knit, collaborative team that knows the health jobs side of the business inside out. The Ballito group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Beyond that, the team structure and working relationships for this role in Ballito will be explained during the hiring process.

What We Offer

Notably, the hiring organisation may provide onboarding or skills development for this health jobs role in Ballito; the available support will be confirmed in the final vacancy details for KwaZulu-Natal.

In addition, the role’s development opportunities, training and benefits, if offered, will be set out in the final vacancy details.

Career development may be available depending on the role, business needs and the hiring organisation’s policies.

Your Role

  • Assist with admissions, discharges and patient transfers
  • Liaise with medical aids and process pre-authorisations where required
  • Operate and care for clinical equipment in line with manufacturer guidelines
  • Educate patients and families on treatment plans and self-care
  • Manage stock levels of consumables and report shortages timeously
  • Mentor student nurses and junior staff during their rotations

Candidate Profile

  • Strong infection prevention and control awareness
  • Demonstrated ability to work in multi-disciplinary teams
  • Working knowledge of POPIA as it applies to patient information
  • Commitment to ongoing CPD and clinical learning
  • Sound clinical judgement and ability to work calmly under pressure
  • Willingness to work shifts, weekends and public holidays as required

Candidates who meet most of these criteria are welcome to be considered for the role.

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